
Support
Hexagon Software is committed to delivering customers with the highest level of support, before, during and after every installation of our market leading property and financial management software solutions.
Helpdesk
Our helpdesk is staffed by a highly trained team of support specialists that provide friendly, timely and efficient assistance for every customer request. Every call is logged onto our support system and the team takes full ownership of every request to deliver a rapid and effective solution to ensure the highest level of customer satisfaction.
Customer Portal
Customers have direct access to an online portal to log, edit and track the progress of support calls. They can also search previous call histories and resolutions as well as view product release details. To access the online portal click here.
Remote Support Session
When required, we can remotely access customer systems to help diagnose and resolve problems. To start a remote support session please call Hexagon support for a one-off code then click here.
Working Hours
Please note that the helpdesk can be contacted by telephone or email during normal business hours which are 9am to 5pm Monday to Friday.
Tel: +44 (0) 01452 348262
Email: help@hexagon.co.uk
News
A new AI-powered intelligent invoice capture solution for the property sector
Hexagon Software, one of the UK’s leading providers of financial and property management software solutions, has introduced a new AI-powered intelligent invoice capture solution. Available …Read More ...Craig Jackson celebrates 30 years with Hexagon
LandMark Product Manager Craig Jackson is celebrating his 30th anniversary with Hexagon Software. He joined the business in October 1990 at the age of 19 …Read More ...
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